Vendor Performance & Issue Management
Replace spreadsheets and scattered forms with a structured vendor performance system. Capture feedback, issues, and risks in the vendor record.
With Vendorsify, Vendor decisions are consistent, auditable, and data-backed.
Track Performance
Stakeholder Scorecards
Collect structured feedback from every team in one place, so vendor performance is consistent, comparable, and easy to act on.
Performance Insights
Identify strengths and weaknesses through structured feedback to improve collaboration and performance.
Renewal Decisions, Backed by Data
Walk into every QBR with performance history, open issues and incidents & risk, and priorities aligned across stakeholders.
Central Issue Register
Capture incidents, escalations, and outcomes in the vendor record for complete context at renewal time.
Escalations That Don’t Stall
Route issues through stages with owners and timelines, keeping Procurement and IT aligned on next steps.
Continuous Improvement Analytics
Analyze recurring issues or low-rated categories to prioritize improvements and strengthen vendor relationships.
Track Performance
Stakeholder Scorecards
Collect structured feedback from every team in one place, so vendor performance is consistent, comparable, and easy to act on.
Performance Insights
Identify strengths and weaknesses through structured feedback to improve collaboration and performance.
Renewal Decisions, Backed by Data
Walk into every QBR with performance history, open issues and incidents & risk, and priorities aligned across stakeholders.
Central Issue Register
Capture incidents, escalations, and outcomes in the vendor record for complete context at renewal time.
Escalations That Don’t Stall
Route issues through stages with owners and timelines, keeping Procurement and IT aligned on next steps.
Continuous Improvement Analytics
Analyze recurring issues or low-rated categories to prioritize improvements and strengthen vendor relationships.
Track Performance
Stakeholder Scorecards
Collect structured feedback from every team in one place, so vendor performance is consistent, comparable, and easy to act on.
Performance Insights
Identify strengths and weaknesses through structured feedback to improve collaboration and performance.
Renewal Decisions, Backed by Data
Walk into every QBR with performance history, open issues and incidents & risk, and priorities aligned across stakeholders.
Central Issue Register
Capture incidents, escalations, and outcomes in the vendor record for complete context at renewal time.
Escalations That Don’t Stall
Route issues through stages with owners and timelines, keeping Procurement and IT aligned on next steps.
Continuous Improvement Analytics
Analyze recurring issues or low-rated categories to prioritize improvements and strengthen vendor relationships.
How It Works
Step One
Set Your Vendor Health Framework
Customize scorecards, thresholds, and vendor tiers so every supplier is evaluated consistently.
Step One
Set Your Vendor Health Framework
Customize scorecards, thresholds, and vendor tiers so every supplier is evaluated consistently.
Step One
Set Your Vendor Health Framework
Customize scorecards, thresholds, and vendor tiers so every supplier is evaluated consistently.
Step Two
Capture Signals in One Place
Collect feedback, notes, and supporting context across teams, always linked to the vendor record.
Step Two
Capture Signals in One Place
Collect feedback, notes, and supporting context across teams, always linked to the vendor record.
Step Two
Capture Signals in One Place
Collect feedback, notes, and supporting context across teams, always linked to the vendor record.
Step Three
Manage Issues End-to-End
Track escalations, actions, owners, and outcomes with full visibility.
Step Three
Manage Issues End-to-End
Track escalations, actions, owners, and outcomes with full visibility.
Step Three
Manage Issues End-to-End
Track escalations, actions, owners, and outcomes with full visibility.
Step Four
Power QBRs & Renewals
Use performance history to align stakeholders and strengthen negotiations.
Step Four
Power QBRs & Renewals
Use performance history to align stakeholders and strengthen negotiations.
Step Four
Power QBRs & Renewals
Use performance history to align stakeholders and strengthen negotiations.
Vendorsify Vendor Performance
The Big Picture
Performance feedback and issue management are more than administrative tasks, they’re the foundation of vendor accountability and partnership growth.
Feedback drives action and relationship improvement
Issues are logged, owned, and resolved transparently
Renewals are based on evidence, not assumptions
Vendors evolve from transactional suppliers to strategic partners
When Performance Tracking Isn’t Operational, It Fails
Without structure
Feedback is inconsistent
Without structure
Feedback is inconsistent
Without structure
Feedback is inconsistent
Without workflow
Issues are lost or ignored
Without workflow
Issues are lost or ignored
Without workflow
Issues are lost or ignored
Without visibility
Renewals happen without insight
Without visibility
Renewals happen without insight
Without visibility
Renewals happen without insight
Ready to Turn Feedback and Issues Into Actionable Insight?
Stop relying on scattered surveys and shared drives. Vendorsify’s Vendor Performance & Issue Management gives you one connected system for feedback, issue tracking, and renewal intelligence — all transparent, traceable, and data-driven.
Products
Solutions for Teams
Solutions for Companies
Products
Solutions for Teams
Solutions for Companies